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RAISE THE VIBE

CUSTOMER CARE

We are not happy if you are not happy... if for any reason you are unsatisfied with your product, please contact us so that we may reconcile your order. 

Have any questions or concerns? 

Give us a holler, we're here to help!

 

Call us at

send us an email to:

info@ybdivided.com

RETURNS
  • RETURN WITHIN 60 DAYS:

Please return your item(s) within 60 days of the ship date

  • RETURN NEW ITEMS ONLY:

All items must be in new condition. Products that show visible signs of use including scuffs, scratches, stains, or tears are not eligable for retuen

  • FEATURED PRICING / PROMOTIONS:

If you are returning an item that was purchased at a featured product price or as part of a promotion, you will be refunded the value of the product after the applied discount

  • EXCHANGING PRODUCT:

If you would like to exchange an item for a new size, color, style or product, return the item(s) for a refund and place a new order on whybedivided.com We recommend placing your exchange order prior to sending back the item(s) as quantities on some product is limited. Your account will be refunded when the item(s) have been received and processed by our shipping dept.

*If you have any product that you consider to be defective, please contact us and we will be happy to take care of it :)

FAQ

Do you provide International delivery?

 

We ship within the U.S - Canada - UK only. 

 

How do I return an item?

 

Include your original invoice

Indicate items you would like to return

Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package

Please send your returns:

ATTN: WEB RETURNS

149 W. Glaucus St. Apt B

Encinitas, CA 92024

How do I track my order?

 

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How can I contact your couriers?

 

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What are your delivery options?

 

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